MSP Tenant Setup
Managed Service Providers (MSPs) typically manage several customers of their own. It requires the capability to silo all systems data into separate organizations representing the customers. Also, it is a requirement that customer (organization) specific users don't have access to any data belonging to other customers (organizations).
IT-Conductor supports such configurations via the use of Organizations.
Manage Organizations
In the IT-Conductor main menu, navigate to Management → Resources → Organizations.

Click
to create a new organization.

Provide the tenant information in the Create Tenant Organization wizard and click
to complete the configuration.

Please ensure that the selected e-mail domain represents an actual customer e-mail domain.
The e-mail domain is unique across the entire IT-Conductor space
Invitations for customer/organization users are restricted to e-mails under that domain
After creating the organization, tenant admins could no longer change the domain
You can assign a custom default dashboard for individual organizations
Create Organization Objects
Gateways
Select the Organization drop-down in the wizard prompt when creating a new Gateway.

Monitored Systems
When defining monitored systems, select the Organization dropdown in the wizard prompt.

The application tree will show up under the Organizations container when properly configured.
Invite Organization Users
To invite a user, click the Organization Name in the Service Grid. Then, click Users.

Click the Invite icon.

Fill in the necessary information and click
to complete the process. The invitation will be sent to the user and is Organization-specific. When the user goes through with the registration, they will be associated with the organization and inherit organizational roles.
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