OS Linux System Reboot using ChAI
Last updated
Last updated
Rebooting Linux systems is a standard administrative task often required after applying security patches, kernel updates, or configuration changes. While the reboot process is straightforward in isolated environments, it becomes significantly more complex in production systems where uptime, service dependencies, and change control processes are critical.
In most enterprise environments, Linux reboots are managed through manual coordination involving multiple stakeholders. Each reboot must be coordinated with application teams, infrastructure owners, and operations to ensure continuity and avoid service disruptions. This can lead to unexpected outages or delays, especially when interdependent services aren't accounted for during the reboot process.
IT-Conductor ChAI (Change Automation Intelligence) mitigates these risks by automating the reboot process end-to-end. ChAI ensures that every change, including system reboots, is communicated to relevant stakeholders in real time. It also makes it easier to identify and verify system dependencies by leveraging the registered inventory in IT-Conductor. With ChAI, Linux system reboots are executed with greater speed, reliability, and full visibility across every step of the process.
The Linux system must be registered in IT-Conductor for monitoring. See for more details.
To have privileged access for reboot, a Linux user (either used for monitoring, or a robot user for automation) with sudo access to run the shutdown command is required to be associated with an IT-Conductor account.
To initiate a Linux system reboot using ChAI, follow the instructions below.
Visit and enter your login credentials.
Navigate to Dashboard → Configuration Management Automation Dashboard.
Locate the Reboot Linux System panel and click the title to access the wizard.
Fill out all the necessary information in the Reboot Linux System Wizard.
Linux System - refers to the target Linux host or server scheduled for reboot. This should be a system registered in IT-Conductor.
Reference Number - refers to the identifier associated with the reboot request. This may be an external ticket number or IT-Conductor incident ID that initiated the reboot requirement.
Click the process name in the list, then select Process Viewer from the object menu to see the progress of the workflow.
Monitor the status of the process until completion.
Click Checkout Service Request.
Click to continue. This will start the process definition.
Note: If any of the process definitions fail, click the icon next to the activity name, select Log from the object menu, and then troubleshoot accordingly.
Verify if the system rebooted successfully by clicking the Reboot Linux System activity title. Then click View Execution Log.
