# Archived Alerts Reporting

IT-Conductor automatically archives all generated alerts and is retained for three years. Customers have the ability to query the archive and export the alerts to CSV files.

### **Query and Export Archived Alerts**

<table><thead><tr><th width="150"> </th><th width="274.35364074450683">URL</th><th>Description</th></tr></thead><tbody><tr><td>Query</td><td>https://service.itconductor.com/objectArchQuery?&#x3C;parameters></td><td>Displays a list of alerts</td></tr><tr><td>Export</td><td>https://service.itconductor.com/objectArchQueryExport?&#x3C;parameters></td><td>Exports selected alerts to comma-separated file</td></tr></tbody></table>

#### Parameters

<table><thead><tr><th width="225">Parameter Name</th><th width="188.20867208672087">Parameter Value</th><th width="150">Required</th><th>Comments</th></tr></thead><tbody><tr><td>OBJECT_ClassName</td><td>Alert</td><td>X</td><td></td></tr><tr><td>OBJECT_CustomerId</td><td>&#x3C;Tenant ID></td><td></td><td>Administrative use only</td></tr><tr><td>ALERT.Time</td><td>[Oper]&#x3C;Time></td><td></td><td>Time has to be specified in your local format/timezone as displayed in the top info-bar</td></tr><tr><td>ALERT.Role</td><td>PROD|QA|DEV|TEST</td><td></td><td>The Role of the system the alert is associated with: Production|Quality Assurance, Development or Test role</td></tr><tr><td>ALERT.ContextPath</td><td>[Oper]&#x3C;value></td><td></td><td>Alert Path</td></tr><tr><td>ALERT.Message</td><td>[Oper]&#x3C;value></td><td></td><td>Alert Message</td></tr><tr><td>ALERT.Severity</td><td>[Oper]&#x3C;value></td><td></td><td>normally the severity values are 6000 for critical and 3000 for warning, specifying value "[GT]3000" will only select Critical alerts</td></tr></tbody></table>

where:

| \[Oper]        | an optional logical comparison operator (default is EQ), has to be surrounded by square brackets \[], allowed values are:            |
| -------------- | ------------------------------------------------------------------------------------------------------------------------------------ |
| GT,GE,LT,LE,NE | >,>=,<,<=,!= - applied to strings, numbers and time                                                                                  |
| IN             | equals to one of the value in the list: '','',... the values have to be surrounded by single quotes '. No escaping of ' is supported |
| NOT\_IN        | not IN (see above)                                                                                                                   |
| MATCH          | matches RegEx (Regular Expression)                                                                                                   |
| NOT\_MATCH     | not MATCH (see above)                                                                                                                |

{% hint style="info" %}
**Note:** No characters such as ?,&, =, or # are allowed in the parameter values as these are used as URL delimiters.
{% endhint %}

### Authorizations

Export authorization is required to perform archive queries. This authorization is granted to the Tenant Administrators' role.

Sample URL:

```
https://service.itconductor.com/objectArchQuery?OBJECT_ClassName=Alert&OBJECT_CustomerId=123456&ALERT.Time=[GT]01/29/2018 00:00:00 AM&ALERT.ContextPath=[MATCH]/PRD&ALERT.Message=[MATCH]Response Time
```


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.itconductor.com/user-guide/reporting/archived-alerts-reporting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.