OS Printer Monitoring
Last updated
Last updated
Monitoring printers provides real-time visibility into printer status, errors, and alerts. It allows you to manage printing workloads and identify issues like paper jams and connectivity problems. Proactive monitoring helps minimize printer downtime and reduce IT support's burden.
Configure a Linux system with connected printers for monitoring. See for more details
Visit and enter your login credentials.
From the IT-Conductor Service Grid, click ▶ to expand “Linux Systems”.
Click the object menu of the Linux system to be configured and then click Retrievers.
Click the object menu of retriever “Printers (lpstat -p)“ and then click Activate.
The connected printers will be added to IT-Conductor for monitoring.
To view the printer statistics navigate to the Linux Systems > SID > Printers in the service grid. Here, you can see details of the following metrics:
Status: Current operational state of the printer or print queue (e.g., idle, printing, disabled).
Request age: Time elapsed since a print job was submitted to the queue.
Request count: Total number of print jobs currently in the queue or processed over a time period.
IT-Conductor generates alerts based on the values of collected stats.
In Figure 4, the warning alert is generated if the average request count is more than 1 in the last 15 minutes, and the alert is resent if, after 15 minutes, there are still jobs running.
Similarly, in Figure 5, the critical alarm alert is generated if the job has been running for more than 60 minutes (3600 seconds), and the alert is resent if, after 60 minutes, there are still jobs running.
View each metric in more detail by clicking on the bar chart metric name. Adjust the chart depending on your preferred timescale.
See for further instructions.
