# Architecture

IT-Conductor is a fully managed software-as-a-service automation platform for remote agentless monitoring, performance management, and SAP/IT operations. It provides a cloud-based service without the need to install any monitoring infrastructure, except for a locally installed Gateway.

<figure><img src="https://377464071-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXhp08OmU8050PePmMgDt%2Fuploads%2FsGrGMrfwhFhtPukZH6IK%2FIT-Conductor%20Architecture.png?alt=media&#x26;token=bd30874d-2712-4f7a-a603-e23a1b6bfe7c" alt=""><figcaption><p>Figure 1: IT-Conductor Patented Agentless Platform High-level Architecture</p></figcaption></figure>

IT-Conductor enables each customer (tenant) to deploy multiple gateways, providing scalability for their monitoring needs. This includes support for multi-location setups such as on-premises and public cloud environments. Moreover, network segmentation, such as production and non-production environments, can be easily configured. Lastly, IT-Conductor handles automatic resilience configuration, ensuring primary and failover setups are managed seamlessly.