# User Guide

- [Onboarding](/user-guide/onboarding.md)
- [Setup](/user-guide/setup.md)
- [Gateway Setup](/user-guide/setup/gateway-setup.md)
- [Gateway Network Setup](/user-guide/setup/gateway-setup/network.md)
- [IT-Conductor Gateway Setup on Windows](/user-guide/setup/gateway-setup/windows-x64.md)
- [IT-Conductor Gateway Setup on Linux](/user-guide/setup/gateway-setup/it-conductor-gateway-setup-for-linux.md)
- [IT-Conductor Gateway Setup on AWS](/user-guide/setup/gateway-setup/aws.md)
- [IT-Conductor Gateway Setup on Azure](/user-guide/setup/gateway-setup/azure.md)
- [IT-Conductor Gateway Setup for SAP Secure Network Communications (SNC)](/user-guide/setup/gateway-setup/sap-snc.md)
- [IT-Conductor Gateway Restart Guide](/user-guide/setup/gateway-setup/it-conductor-gateway-restart-guide.md)
- [API Server Setup](/user-guide/setup/api-server-setup.md)
- [MSP Tenant Setup](/user-guide/setup/msp-tenant-setup.md)
- [SSO Setup](/user-guide/setup/sso-setup.md)
- [Azure ADFS Identity Provider](/user-guide/setup/sso-setup/azure-adfs-identity-provider.md): Azure ADFS SAML 2.0 Configuration
- [Azure Active Directory (AAD) App Gallery](/user-guide/setup/sso-setup/azure-active-directory-app-gallery.md): Azure ADFS SSO with Gallery IT-Conductor Application
- [Monitoring](/user-guide/monitoring.md)
- [General](/user-guide/monitoring/general.md)
- [Maintenance Mode](/user-guide/monitoring/general/maintenance-mode.md)
- [Manual Maintenance](/user-guide/monitoring/general/maintenance-mode/manual.md)
- [Scheduled Maintenance](/user-guide/monitoring/general/maintenance-mode/scheduled.md)
- [Central Syslog Server Monitoring](/user-guide/monitoring/general/central-syslog-server.md)
- [Frequently Asked Questions](/user-guide/monitoring/general/central-syslog-server/frequently-asked-questions.md)
- [URL Monitoring](/user-guide/monitoring/general/url.md)
- [TCP/IP Probe-based Monitoring](/user-guide/monitoring/general/tcp-ip-probe-based-monitoring.md)
- [Cloud Monitoring](/user-guide/monitoring/cloud.md)
- [AWS Monitoring](/user-guide/monitoring/cloud/aws.md)
- [Microsoft Azure Monitoring](/user-guide/monitoring/cloud/microsoft-azure.md)
- [Database Monitoring](/user-guide/monitoring/database.md)
- [IBM DB2 Database Monitoring](/user-guide/monitoring/database/ibm-db2.md)
- [Microsoft SQL Server Monitoring](/user-guide/monitoring/database/microsoft-sql-server.md)
- [Oracle Database Monitoring](/user-guide/monitoring/database/oracle.md)
- [SAP HANA System Monitoring](/user-guide/monitoring/database/sap-hana-system.md)
- [SAP HANA Scale-Out Monitoring](/user-guide/monitoring/database/sap-hana-system/scale-out.md)
- [SAP HANA Overview Dashboard](/user-guide/monitoring/database/sap-hana-system/overview-dashboard.md)
- [SAP HANA Alert Management](/user-guide/monitoring/database/sap-hana-system/alert-management.md)
- [SAP ASE Database Monitoring](/user-guide/monitoring/database/sap-ase.md)
- [SAP MaxDB Monitoring](/user-guide/monitoring/database/sap-maxdb.md)
- [HA/DR Monitoring](/user-guide/monitoring/database/ha-dr-monitoring.md)
- [Infrastructure Monitoring](/user-guide/monitoring/infrastructure.md)
- [File Server Monitoring](/user-guide/monitoring/infrastructure/file-server.md)
- [File Watcher Monitoring](/user-guide/monitoring/infrastructure/file-server/file-watcher.md)
- [Git Server](/user-guide/monitoring/infrastructure/git-server.md)
- [OS Monitoring](/user-guide/monitoring/infrastructure/os.md)
- [Unix/Linux System Monitoring](/user-guide/monitoring/infrastructure/os/unix-linux-system.md)
- [Linux Network Interface Monitoring](/user-guide/monitoring/infrastructure/os/unix-linux-system/network-interface.md)
- [OS Printer Monitoring](/user-guide/monitoring/infrastructure/os/unix-linux-system/os-printer.md)
- [Windows System Monitoring](/user-guide/monitoring/infrastructure/os/windows-system.md)
- [WinRM Adapter Configuration](/user-guide/monitoring/infrastructure/os/windows-system/winrm-adapter-configuration.md)
- [WinRM Services Configuration](/user-guide/monitoring/infrastructure/os/windows-system/winrm-adapter-configuration/winrm-services-configuration.md)
- [Domain User Access](/user-guide/monitoring/infrastructure/os/windows-system/winrm-adapter-configuration/domain-user-access.md)
- [WMI Namespace Access](/user-guide/monitoring/infrastructure/os/windows-system/winrm-adapter-configuration/wmi-namespace-access.md)
- [Windows Service Configuration](/user-guide/monitoring/infrastructure/os/windows-system/winrm-adapter-configuration/windows-service-configuration.md)
- [VMWare vCenter Monitoring](/user-guide/monitoring/infrastructure/vmware-vcenter.md)
- [SAP Monitoring](/user-guide/monitoring/sap.md)
- [Business Process Monitoring](/user-guide/monitoring/sap/business-process.md)
- [Business Process Composer](/user-guide/monitoring/sap/business-process/composer.md)
- [BDoc Monitoring](/user-guide/monitoring/sap/business-process/bdoc.md)
- [IDoc Monitoring](/user-guide/monitoring/sap/business-process/idoc.md)
- [SAP BusinessObjects Monitoring](/user-guide/monitoring/sap/businessobjects.md)
- [SAP BO Data Services Monitoring](/user-guide/monitoring/sap/businessobjects/data-services.md)
- [SAP Cloud Connector Monitoring](/user-guide/monitoring/sap/cloud-connector.md)
- [SAP Host Agent Monitoring](/user-guide/monitoring/sap/host-agent.md)
- [SAP NetWeaver Monitoring](/user-guide/monitoring/sap/netweaver.md)
- [SAP ABAP System Monitoring](/user-guide/monitoring/sap/netweaver/abap-system.md)
- [SAP Transports](/user-guide/monitoring/sap/netweaver/abap-system/sap-transports.md)
- [Security Role Import](/user-guide/monitoring/sap/netweaver/abap-system/security-role-import.md)
- [SAP ABAP Overview Dashboard](/user-guide/monitoring/sap/netweaver/abap-system/overview-dashboard.md)
- [SAP CCMS Alert Monitoring](/user-guide/monitoring/sap/netweaver/abap-system/ccms-alert.md)
- [SAP Batch Jobs Monitoring](/user-guide/monitoring/sap/netweaver/abap-system/batch-jobs.md)
- [SAP Batch Job Monitoring for CCMS Alerts](/user-guide/monitoring/sap/netweaver/abap-system/batch-jobs/ccms-alerts.md)
- [Advanced SAP Batch Job Monitoring](/user-guide/monitoring/sap/netweaver/abap-system/batch-jobs/advanced.md)
- [SAP SLT & RFC Connection Monitoring](/user-guide/monitoring/sap/netweaver/abap-system/slt-and-rfc-connection-monitoring.md)
- [Print Spooler Monitoring](/user-guide/monitoring/sap/netweaver/abap-system/print-spooler.md)
- [Workload Monitoring](/user-guide/monitoring/sap/netweaver/abap-system/workload.md)
- [Transaction Code Monitoring](/user-guide/monitoring/sap/netweaver/abap-system/workload/transaction-code.md)
- [SAP Workload Monitoring](/user-guide/monitoring/sap/netweaver/abap-system/workload/sap-workload-monitoring.md)
- [SAP J2EE System Monitoring](/user-guide/monitoring/sap/netweaver/j2ee-system.md)
- [SAP J2EE Monitoring Role](/user-guide/monitoring/sap/netweaver/j2ee-system/monitoring-role.md)
- [Keystore Views and Certificates Monitoring](/user-guide/monitoring/sap/netweaver/j2ee-system/keystore-views-and-certificates-monitoring.md)
- [SAP PO Application Monitoring](/user-guide/monitoring/sap/netweaver/j2ee-system/po-application-monitoring.md)
- [SAP Systems Administrator Panel](/user-guide/monitoring/sap/netweaver/systems-administrator-panel.md)
- [SAP Web Dispatcher Monitoring](/user-guide/monitoring/sap/web-dispatcher.md)
- [LMDB Discovery](/user-guide/monitoring/sap/lmdb-discovery.md)
- [Team-Based Central SAP Download Manager](/user-guide/monitoring/sap/team-based-central-sap-download-manager.md)
- [Automation](/user-guide/automation.md)
- [Migration](/user-guide/automation/migration.md)
- [Oracle to AWS Migration](/user-guide/automation/migration/oracle-to-aws.md)
- [Oracle to ASE Migration](/user-guide/automation/migration/oracle-to-ase.md)
- [SAP on MSSQL to AWS Migration](/user-guide/automation/migration/sap-on-mssql-to-aws.md)
- [S/4HANA to Cloud Migration](/user-guide/automation/migration/s4hana-to-cloud.md)
- [E2E System Refresh Automation](/user-guide/automation/e2e-system-refresh.md)
- [Frequently Asked Questions](/user-guide/automation/e2e-system-refresh/faqs.md)
- [Age-based HANA Backup Automation](/user-guide/automation/age-based-hana-backup.md)
- [Inbound/Outbound Queue Restart Automation](/user-guide/automation/inbound-outbound-queue-restart.md)
- [OS File System Cleanup Automation](/user-guide/automation/os-file-system-cleanup.md)
- [OS Linux Pacemaker Cluster Error Management](/user-guide/automation/os-linux-pacemaker-cluster-error-management.md)
- [OS Printer Queue Restart Automation](/user-guide/automation/os-printer-queue-restart.md)
- [OS Linux Kernel Patching using ChAI](/user-guide/automation/os-linux-kernel-patching-using-chai.md)
- [OS Linux System Reboot using ChAI](/user-guide/automation/os-linux-system-reboot-using-chai.md)
- [SAP Batch Job Restart on Error](/user-guide/automation/sap-batch-job-restart-on-error.md)
- [SAP Kernel Update using ChAI](/user-guide/automation/sap-kernel-update.md)
- [SAP HANA Account Activation using ChAI](/user-guide/automation/hana-account-activation.md)
- [SAP Transports using ChAI](/user-guide/automation/sap-transport.md)
- [Frequently Asked Questions](/user-guide/automation/sap-transport/faqs.md)
- [SAP User Unlock and Password Reset Automation](/user-guide/automation/sap-user-unlock-and-password-reset.md)
- [Start/Stop Automation](/user-guide/automation/start-stop.md)
- [Reporting](/user-guide/reporting.md)
- [Available Reports](/user-guide/reporting/available-reports.md)
- [Creating Reports](/user-guide/reporting/creating-reports.md)
- [Service Health KPI Report](/user-guide/reporting/creating-reports/service-health-kpi-report.md)
- [Scheduling Reports](/user-guide/reporting/scheduling-reports.md)
- [Automated HANA Reports](/user-guide/reporting/scheduling-reports/hana.md)
- [Report Elements](/user-guide/reporting/report-elements.md)
- [Archived Alerts Reporting](/user-guide/reporting/archived-alerts-reporting.md)
- [Account Administration](/user-guide/account-administration.md)
- [Invite Users](/user-guide/account-administration/invite-users.md)
- [Create Robot Users](/user-guide/account-administration/create-robot-users.md)
- [Update Linux System Account Password After Expiration](/user-guide/account-administration/update-linux-system-account-password-after-expiration.md)
- [Notifications](/user-guide/notifications.md)
- [Alerts](/user-guide/notifications/alerts.md)
- [Threshold Overrides](/user-guide/notifications/threshold-overrides.md)
- [Threshold Overrides Variables](/user-guide/notifications/threshold-overrides/variables.md)
- [Threshold Alert Escalation](/user-guide/notifications/threshold-overrides/threshold-alert-escalation.md)
- [Notification Targets](/user-guide/notifications/notification-targets.md)
- [Distribution Lists](/user-guide/notifications/distribution-lists.md)
- [Subscriptions](/user-guide/notifications/subscriptions.md)
- [Custom SMTP Notification Providers](/user-guide/notifications/custom-smtp-notification-providers.md)
- [Integration Providers](/user-guide/notifications/integration-providers.md)
- [Derdack EA Integration](/user-guide/notifications/integration-providers/derdack-ea.md)
- [ilert Integration](/user-guide/notifications/integration-providers/ilert.md)
- [Jira Service Desk Integration](/user-guide/notifications/integration-providers/jira-service-desk.md)
- [Microsoft Teams Integration](/user-guide/notifications/integration-providers/microsoft-teams.md)
- [PagerDuty Integration](/user-guide/notifications/integration-providers/pagerduty.md)
- [Slack Integration](/user-guide/notifications/integration-providers/slack.md)
- [On-Call Scheduling](/user-guide/notifications/on-call-scheduling.md)
- [Calendar Events](/user-guide/notifications/calendar-events.md)
- [Diagnostics](/user-guide/diagnostics.md)
- [Gateway Communication Dump Debug Mode](/user-guide/diagnostics/gateway-communication-dump-debug-mode.md)
- [Running IT-Conductor Gateway from CLI](/user-guide/diagnostics/running-itconductor-gateway-from-cli.md)
- [SAP CCMS Missing Data](/user-guide/diagnostics/sap-ccms-missing-data.md)
- [IT-Conductor FLUX™](/user-guide/flux.md)
- [Product Overview](/user-guide/flux/product-overview.md)
- [Getting Started](/user-guide/flux/getting-started.md)
- [Release Notes](/user-guide/flux/release-notes.md)
- [Troubleshooting Guide](/user-guide/flux/troubleshooting-guide.md)
- [License Expired](/user-guide/flux/troubleshooting-guide/license-expired.md)
- [‘Export/Import Jobs Still Running’ Error](/user-guide/flux/troubleshooting-guide/jobs-running-error.md)
- [VARIANTS and BATCHJOBS Packages Import Errors](/user-guide/flux/troubleshooting-guide/import-errors.md)
- [SID-Refresh](/user-guide/sid-refresh.md)
- [Product Overview](/user-guide/sid-refresh/product-overview.md)
- [Getting Started](/user-guide/sid-refresh/getting-started.md)
- [Documentation](/user-guide/sid-refresh/documentation.md)
- [Release Notes](/user-guide/sid-refresh/release-notes.md)
- [Frequently Asked Questions](/user-guide/sid-refresh/faqs.md)
- [Troubleshooting Guide](/user-guide/sid-refresh/troubleshooting.md)
- [Component CRM\_MIDDLEWA\_CRM - CRM Middleware Configuration](/user-guide/sid-refresh/troubleshooting/crm-middleware-configuration.md)
- [Failure to Start the Java-based GUI](/user-guide/sid-refresh/troubleshooting/failure-to-start-the-java-based-gui.md)
- [Inconsistencies found in the table TADIR](/user-guide/sid-refresh/troubleshooting/inconsistencies-found-in-the-table-tadir.md)
- [Java-based GUI Runs with Pixelated Fonts](/user-guide/sid-refresh/troubleshooting/pixelated-fonts.md)
- [No email message is created after sending an email in SO01](/user-guide/sid-refresh/troubleshooting/no-email-message.md)
- [Program Run as root](/user-guide/sid-refresh/troubleshooting/program-run-as-root.md)
- [SICF Wrong Credentials](/user-guide/sid-refresh/troubleshooting/sicf-wrong-credentials.md)
- [SU01: Error in user management](/user-guide/sid-refresh/troubleshooting/su01-error-in-user-management.md)
- [External Resources](/user-guide/sid-refresh/troubleshooting/external-resources.md)
- [Pricing](/user-guide/sid-refresh/pricing.md)