License Expired

Symptom

Upon creating a new configuration, the license expiry date shows 00.00.0000.

Figure 1: Change Product Key

Environment

All SAP environments

Cause

Your IT-Conductor FLUX trial has ended. IT-Conductor offers a 30-day trial to freely try the tool. After the 30-day mark, the value in the License Expiry field will turn to 00.00.0000

Resolution

  • Contact the IT-Conductor Support Team via a ticket to request a new product key.

  • Once you have received the email with the new product key, navigate to FLUX on your SAP environment.

  • Click on Settings

Figure 2: IT-Conductor FLUX Settings

  • Select Product Key and enter the new key.

  • Click on the checkmark.

Figure 3: Enter Product Key
Figure 4: Updated License Key Message
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