SAP BO Data Services Monitoring

SAP BusinessObjects Data Services (BODS) monitoring helps organizations analyze dataflow execution information (trace, monitor, and error logs) and get detailed information from job executions from different repositories for batch and real-time jobs.

Prerequisites

Before configuring an SAP BODS system for monitoring in IT-Conductor, follow the instructions below.

Account Requirements

1. Create a new SAP BODS monitoring account.

2. Assign it to the standard "Data Services Monitor Users" user group and "Everyone" group.

Note: Perform these steps on the SAP BODS system.

Configure SAP BusinessObjects Data Services Monitoring in IT-Conductor

To configure SAP BODS monitoring in IT-Conductor, follow the instructions below.

Add New SAP BODS System

1. Visit service.itconductor.com and enter your login credentials.

2. Navigate to Dashboards → Administrator to access the Administrator's Dashboard.

3. Locate the BusinessObjects Data Services Systems actions panel and click the title to access the complete list.

Figure 1: BusinessObjects Data Services Systems Actions Panel in Administrator's Dashboard

1. Click the New BO Data Services System button to start adding a new system for monitoring.

Figure 2: BusinessObjects Data Services Systems Actions Panel Page

1. Fill out all the necessary information in the New BusinessObjects System wizard. Once completed, click to add the system.

Figure 3a: New BO Data Services System Wizard (New BO Data Services Screen)

• Description - refers to any relevant information about the system being added.

• Organization - refers to an administrative structure that defines objects with a common goal or purpose. If you previously created an organization, please select it.

• Role - refers to the environment where the system will be used.

• Site - refers to a logical object that describes a particular area or location, depending on the context in which it is used.

• Gateway - allows communication between the customer's site network and the IT-Conductor cloud platform. Select the previously configured gateway from the dropdown menu. See Gateway Setup for more details.
• Timeout - refers to the maximum time IT-Conductor will attempt to establish a connection to the host agent (300 seconds by default).

• Proxy - refers to the HTTP proxy communication protocol used to facilitate the routing of HTTP requests between a client and the Internet. When selected, you can enter the host and port to be used.

• Protocol - refers to the method used for communication between IT-Conductor and the BODS system.

• Host - refers to a server or client host where the BODS system is installed and running.

• Port - refers to the port number used for the communication between IT-Conductor and the BODS system. Use <host name>:<port> notation with the port typically set to 6400.

• BO CMS - stands for BusinessObjects Central Management Server and contains the configuration and operation information of the BODS system.

1. Provide the account information in the New Account screen and click to complete the configuration.

Figure 3b: New BO Data Services System Wizard (New Account Screen)

• Description - refers to any relevant information about the user account being added.

• Application - refers to the name given to the system being added.

• Person - refers to the name of the user who is adding the system.

• Authentication Type - refers to the authentication type to be used to access the BODS system.

• CMS System - refers to the server that contains the configuration and operation information of the BODS system.

• User Name - refers to the user created aligned with the Account Requirements.
• Password - refers to the password of the previously created user.

• Retype Password - refers to the same password provided in the Password field.

1. Verify if the system was added to the BusinessObjects Data Services Systems actions panel and check its status.

Note: The status will remain on Ready for a few minutes. Refresh the panel if needed. If there are configuration issues, such as incorrect connection parameters or an invalid account, the status will remain Ready. Click to display the logs and troubleshoot. If everything is configured correctly, the status will change to In Progress.

1. Navigate to the service grid and verify if the system was added under the BusinessObjects Systems node.

Note: The system will appear in the service grid within 5-15 minutes. BODS systems are currently monitored as part of the BusinessObjects node. There is no standalone BODS node dedicated to the newly added BODS system.

Monitor SAP BusinessObjects Data Services in IT-Conductor

To view the availability and performance metrics of an SAP BODS system, locate the BusinessObjects Systems node in the service grid and then Data Services.

Figure 4. SAP BusinessObjects Data Services View in Service Grid

SAP BusinessObjects Data Services Key Metrics

IT-Conductor allows monitoring of the following BODS components:

• Batch Jobs: View, trace, and monitor error logs for failed jobs. See Activate Job Executions Retriever for instructions on enabling batch job monitoring.
• BODS Server: View metrics of the BODS Server. See BusinessObjects Systems Key Metrics for more details.
• Access Server and Client Interface: Monitor the status of the RFC Connections. Identify why remote connections might be broken and get the status of the configured Access Server.

• Repositories and Job Server: Monitor if the Job Server is enabled or disabled and get notifications about failed jobs.

• RFC Servers: Monitor the connection status of the RFC Connections for batch jobs.

Related Information

• SAP BusinessObjects Monitoring