LogoLogo
  • Welcome
  • Overview
    • Architecture
      • API Server
      • Sizing
    • Dashboard Overview
    • Monitoring Concepts
      • Application Performance Management
        • Availability Monitoring
        • Performance Intelligence
        • Service Level Management
        • Synthetic Transaction Management
        • Alerts Management
        • Reporting & Analytics
      • Infrastructure Monitoring
      • Unified Monitoring
    • Automation Concepts
      • Definition of Terms
      • Infrastructure as Code
        • Project Structure and Organization
        • Setting Up IaC Environment
        • Infrastructure Provisioning
        • Configuration Management
      • SAP Basis Automation
      • Automated Migration
  • User Guide
    • Onboarding
    • Setup
      • Gateway Setup
        • Gateway Network Setup
        • IT-Conductor Gateway Setup on Windows
        • IT-Conductor Gateway Setup on Linux
        • IT-Conductor Gateway Setup on AWS
        • IT-Conductor Gateway Setup on Azure
        • IT-Conductor Gateway Setup for SAP Secure Network Communications (SNC)
      • API Server Setup
      • MSP Tenant Setup
      • SSO Setup
        • Azure ADFS Identity Provider
        • Azure Active Directory (AAD) App Gallery
    • Monitoring
      • General
        • Maintenance Mode
          • Manual Maintenance
          • Scheduled Maintenance
        • Central Syslog Server Monitoring
        • URL Monitoring Locations
      • Cloud Monitoring
        • AWS Monitoring
        • Microsoft Azure Monitoring
      • Database Monitoring
        • IBM DB2 Database Monitoring
        • Microsoft SQL Server Monitoring
        • Oracle Database Monitoring
        • SAP HANA System Monitoring
          • SAP HANA Scale-Out Monitoring
          • SAP HANA Overview Dashboard
          • SAP HANA Alert Management
        • SAP ASE Database Monitoring
        • SAP MaxDB Monitoring
        • HA/DR Monitoring
      • Infrastructure Monitoring
        • File Server Monitoring
          • File Watcher Monitoring
        • Git Server
        • OS Monitoring
          • Unix/Linux System Monitoring
            • Linux Network Interface Monitoring
            • OS Printer Monitoring
          • Windows System Monitoring
            • WinRM Adapter Configuration
              • WinRM Services Configuration
              • Domain User Access
              • WMI Namespace Access
              • Windows Service Configuration
        • VMWare vCenter Monitoring
      • SAP Monitoring
        • Business Process Monitoring
          • Business Process Composer
          • BDoc Monitoring
          • IDoc Monitoring
        • SAP BusinessObjects Monitoring
          • SAP BO Data Services Monitoring
        • SAP Cloud Connector Monitoring
        • SAP Host Agent Monitoring
        • SAP NetWeaver Monitoring
          • SAP ABAP System Monitoring
            • SAP Transports
            • Security Role Import
            • SAP ABAP Overview Dashboard
            • SAP CCMS Alert Monitoring
            • SAP Batch Jobs Monitoring
              • SAP Batch Job Monitoring for CCMS Alerts
              • Advanced SAP Batch Job Monitoring
            • SAP SLT & RFC Connection Monitoring
            • Print Spooler Monitoring
            • Workload Monitoring
              • Transaction Code Monitoring
              • SAP Workload Monitoring
          • SAP J2EE System Monitoring
            • SAP J2EE Monitoring Role
            • Keystore Views and Certificates Monitoring
            • SAP PO Application Monitoring
          • SAP Systems Administrator Panel
        • SAP Web Dispatcher Monitoring
        • LMDB Discovery
        • Team-Based Central SAP Download Manager
    • Automation
      • Migration
        • Oracle to AWS Migration
        • Oracle to ASE Migration
        • SAP on MSSQL to AWS Migration
        • S/4HANA to Cloud Migration
      • E2E System Refresh Automation
        • Frequently Asked Questions
      • Age-based HANA Backup Automation
      • Inbound/Outbound Queue Restart Automation
      • OS File System Cleanup Automation
      • OS Linux Pacemaker Cluster Error Management
      • OS Printer Queue Restart Automation
      • OS Linux Kernel Patching using ChAI
      • OS Linux System Reboot using ChAI
      • SAP Batch Job Restart on Error
      • SAP Kernel Update using ChAI
      • SAP HANA Account Activation using ChAI
      • SAP Transports using ChAI
        • Frequently Asked Questions
      • SAP User Unlock and Password Reset Automation
      • Start/Stop Automation
    • Reporting
      • Available Reports
      • Creating Reports
        • Service Health KPI Report
      • Scheduling Reports
        • Automated HANA Reports
      • Report Elements
      • Archived Alerts Reporting
    • Account Administration
      • Invite Users
      • Create Robot Users
      • Update Linux System Account Password After Expiration
    • Notifications
      • Alerts
      • Threshold Overrides
        • Threshold Overrides Variables
      • Notification Targets
      • Distribution Lists
      • Subscriptions
      • Custom SMTP Notification Providers
      • Integration Providers
        • Derdack EA Integration
        • ilert Integration
        • Jira Service Desk Integration
        • Microsoft Teams Integration
        • PagerDuty Integration
        • Slack Integration
      • On-Call Scheduling
      • Calendar Events
    • Diagnostics
      • Gateway Communication Dump Debug Mode
      • Running IT-Conductor Gateway from CLI
      • SAP CCMS Missing Data
    • IT-Conductor FLUX
    • SID-Refresh
      • Product Overview
      • Getting Started
      • Documentation
      • Release Notes
      • Frequently Asked Questions
      • Troubleshooting Guide
        • Component CRM_MIDDLEWA_CRM - CRM Middleware Configuration
        • Failure to Start the Java-based GUI
        • Inconsistencies found in the table TADIR
        • Java-based GUI Runs with Pixelated Fonts
        • No email message is created after sending an email in SO01
        • Program Run as root
        • SICF Wrong Credentials
        • SU01: Error in user management
        • External Resources
      • Pricing
  • Release Notes
    • Gateway
  • References
    • Open-Source Software
    • Support
Powered by GitBook
On this page
  • IT-Conductor's Approach to Automation
  • Video
  • Related Information
  1. User Guide
  2. Monitoring

SAP Monitoring

PreviousVMWare vCenter MonitoringNextBusiness Process Monitoring

Last updated 8 months ago

Managing the operating systems, databases, and SAP applications can be tedious and time-consuming. Monitoring too many systems, servers, and applications can result in data oversights that can cause service disruption and significant loss in the business. An ideal monitoring plan should be considered to ensure the healthy status of the environment. A checklist is a long list of things that must be monitored regularly and manually to guarantee that the business runs optimally.

Having service management that can guarantee the seamless daily performance of the SAP environment is an exceptional help to businesses, customers, and other stakeholders. Since the SAP world is changing quickly, it's not easy to manage the growing demands of different environments. With all the possible struggles in manual monitoring, automation is the best solution to reduce the team's manual effort in doing daily spot checks and mainly prevent downtime and outages that can affect the whole business.

IT-Conductor's Approach to Automation

IT-Conductor is an enterprise-grade IT/SAP Service Management solution in the Cloud providing End-User Experience Monitoring, App & Infrastructure Monitoring, Impact Analysis, Root Cause Analysis, Notification, and IT Process Automation.

IT-Conductor does all the work using cloud-based automation. The platform can discover and display features in a hierarchical view where you can drill up and down the components making up your entire system landscape. You can monitor your SAP systems with a few clicks and a few minutes. It can track critical applications' availability and performance metrics, send alerts in case of performance issues, and generate performance analysis reports.

Monitoring the system's availability is considered the most basic need. The system's availability ensures that the application, service, or infrastructure component is operational. Performance monitoring consists of the key performance indicators (KPIs) such as CPU/memory/disk utilization, response times, and more that must be tracked and managed. IT-Conductor provides a flexible approach using detailed graphs and charts with data points you can click on for more information and performance analytics.

Having lots of data to analyze would be challenging to diagnose when an issue occurs. Defining thresholds for important metrics can help the user to detect exceptions and generate alerts. When the threshold is breached, getting notified of all performance issues will help faster troubleshooting before affecting end-users. IT-Conductor sends out alert notifications via email or SMS, provided the user has subscribed to receive notifications to a particular service. This enables the administrators to find the origin of the problem quickly.

Pinpointing and resolving performance issues are more effective and efficient when all the data/metrics required in troubleshooting are time-synchronized. Correlation plays a considerable part in troubleshooting and finding the root cause of the problem. The IT-Conductor platform displays the visual and statistical correlation of data that can help provide valuable information and comparisons between different periods (hourly, daily, weekly, and monthly) can make troubleshooting and root-cause analysis easier.

IT-Conductor lets you define the monitoring capabilities of your system. You can decide what component to prioritize when receiving the warnings/alerts. You can choose which particular condition requires daily checks and notifications. You can also add a role-based subscription to determine who should be notified of what's being impacted.

Video

Related Information

IT-Conductor can monitor your system's overall health through . This combines the graphical and detailed view of Availability, Performance, Alerts, and Analytics. Ensuring your SAP Systems are running uninterrupted is critical to your business. Monitoring an SAP system can consume several hours a day; in unexpected cases, issues can occur outside of business hours. IT-Conductor offers real-time system monitoring, looking for signs of potential problems and sending alerts before impacting the business.

Service Health
SAP Basis Checklist is Old School
Figure 1: Expandable Service Grid Levels by Component
Figure 2: Sample Availability Monitoring Chart in IT-Conductor
Figure 3: Service Performance Overview
Figure 4: Sample Alert Chart in IT-Conductor