Create Robot Users

Robot Users, also known as Technical Users, are capable of performing tasks that require particular backend system authorizations. Robot users are assigned to the process definition to execute an automation workflow.

Create Robot User in IT-Conductor

1. Navigate to Management → Security → Robots.

2. Fill in the required attributes that reflect the intended purpose of the robot or technical user to be created. Then click to complete the robot/technical user creation.

Figure 1: Create Technical User Wizard

3. Verify whether the robot/technical user account has been added to the list.

Figure 2: List of Robot/Technical Users

Associate Robot User to Account User

The next step after creating a robot user is to create a robot account. An IT-Conductor robot account should be created and associated with the application/DB/OS users with assigned privileges to execute the local action on the system.

1. Select Accounts from the object menu options in the service grid.

Figure 3: GRQ Service Grid

2. Click to add a new SAP user account.

Figure 4: GRQ System's Accounts

3. Select the robot user from the Person attribute dropdown menu to associate it with the SAP user account to be created.

Figure 5: Associate IT-Conductor Robot/Technical User to SAP User Account

Note: The Client/User attributes are used for SAP accounts. A Robot account (or a regular user account) can have multiple accounts associated to interact with multiple systems.

4. Fill in the required attributes and click Finish to complete the SAP user account creation.