# BDoc Monitoring BDocs, short for Business Documents, serve as containers for the data that constitute a business process, such as application messages or transactions. It is a concept specific to the SAP Customer Relationship Management (CRM) system. BDoc messages are internally transmitted within the CRM Server, facilitating communication between the CRM Application and the CRM Middleware, as well as between the CRM Server and CRM Mobile Clients, also known as Field Applications. SAP ERP does not incorporate the concept of BDocs, thus preventing the exchange of BDoc messages between an SAP ERP system and SAP CRM. Instead, business data is encapsulated within containers when utilizing BAPI calls. Consequently, when exchanging data with SAP ERP, there are indeed outbound and inbound BDoc messages within the CRM Server, specifically to interact with the inbound and outbound ERP (R/3) adapters. ### Configure BDoc for Monitoring 1. In the IT-Conductor Service Grid, navigate to the system where you want to enable BDoc monitoring. Then click the object menu of the system.

Figure 1: Select Object Menu of SAP System in IT-Conductor Service Grid

2. In the object menu, click **Retrievers**.

Figure 2: Select Retrievers in Object Menu

3. In the Retrievers list, click the object menu of BDoc Errors. Then click **Activate**.

Figure 3: Activate BDoc Errors

4. Navigate to the system in the IT-Conductor Service Grid and expand the BDocs node to view the monitored object.

Figure 4: BDocs Monitoring in IT-Conductor

You also have the option to view BDocs in-error directly from the service grid. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.itconductor.com/user-guide/monitoring/sap/business-process/bdoc.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.