LogoLogo
  • Welcome
  • Overview
    • Architecture
      • API Server
      • Sizing
    • Dashboard Overview
    • Monitoring Concepts
      • Application Performance Management
        • Availability Monitoring
        • Performance Intelligence
        • Service Level Management
        • Synthetic Transaction Management
        • Alerts Management
        • Reporting & Analytics
      • Infrastructure Monitoring
      • Unified Monitoring
    • Automation Concepts
      • Definition of Terms
      • Infrastructure as Code
        • Project Structure and Organization
        • Setting Up IaC Environment
        • Infrastructure Provisioning
        • Configuration Management
      • SAP Basis Automation
      • Automated Migration
  • User Guide
    • Onboarding
    • Setup
      • Gateway Setup
        • Gateway Network Setup
        • IT-Conductor Gateway Setup on Windows
        • IT-Conductor Gateway Setup on Linux
        • IT-Conductor Gateway Setup on AWS
        • IT-Conductor Gateway Setup on Azure
        • IT-Conductor Gateway Setup for SAP Secure Network Communications (SNC)
      • API Server Setup
      • MSP Tenant Setup
      • SSO Setup
        • Azure ADFS Identity Provider
        • Azure Active Directory (AAD) App Gallery
    • Monitoring
      • General
        • Maintenance Mode
          • Manual Maintenance
          • Scheduled Maintenance
        • Central Syslog Server Monitoring
        • URL Monitoring Locations
      • Cloud Monitoring
        • AWS Monitoring
        • Microsoft Azure Monitoring
      • Database Monitoring
        • IBM DB2 Database Monitoring
        • Microsoft SQL Server Monitoring
        • Oracle Database Monitoring
        • SAP HANA System Monitoring
          • SAP HANA Scale-Out Monitoring
          • SAP HANA Overview Dashboard
          • SAP HANA Alert Management
        • SAP ASE Database Monitoring
        • SAP MaxDB Monitoring
        • HA/DR Monitoring
      • Infrastructure Monitoring
        • File Server Monitoring
          • File Watcher Monitoring
        • Git Server
        • OS Monitoring
          • Unix/Linux System Monitoring
            • Linux Network Interface Monitoring
            • OS Printer Monitoring
          • Windows System Monitoring
            • WinRM Adapter Configuration
              • WinRM Services Configuration
              • Domain User Access
              • WMI Namespace Access
              • Windows Service Configuration
        • VMWare vCenter Monitoring
      • SAP Monitoring
        • Business Process Monitoring
          • Business Process Composer
          • BDoc Monitoring
          • IDoc Monitoring
        • SAP BusinessObjects Monitoring
          • SAP BO Data Services Monitoring
        • SAP Cloud Connector Monitoring
        • SAP Host Agent Monitoring
        • SAP NetWeaver Monitoring
          • SAP ABAP System Monitoring
            • SAP Transports
            • Security Role Import
            • SAP ABAP Overview Dashboard
            • SAP CCMS Alert Monitoring
            • SAP Batch Jobs Monitoring
              • SAP Batch Job Monitoring for CCMS Alerts
              • Advanced SAP Batch Job Monitoring
            • SAP SLT & RFC Connection Monitoring
            • Print Spooler Monitoring
            • Workload Monitoring
              • Transaction Code Monitoring
              • SAP Workload Monitoring
          • SAP J2EE System Monitoring
            • SAP J2EE Monitoring Role
            • Keystore Views and Certificates Monitoring
            • SAP PO Application Monitoring
          • SAP Systems Administrator Panel
        • SAP Web Dispatcher Monitoring
        • LMDB Discovery
        • Team-Based Central SAP Download Manager
    • Automation
      • Migration
        • Oracle to AWS Migration
        • Oracle to ASE Migration
        • SAP on MSSQL to AWS Migration
        • S/4HANA to Cloud Migration
      • E2E System Refresh Automation
        • Frequently Asked Questions
      • Age-based HANA Backup Automation
      • Inbound/Outbound Queue Restart Automation
      • OS File System Cleanup Automation
      • OS Linux Pacemaker Cluster Error Management
      • OS Printer Queue Restart Automation
      • OS Linux Kernel Patching using ChAI
      • OS Linux System Reboot using ChAI
      • SAP Batch Job Restart on Error
      • SAP Kernel Update using ChAI
      • SAP HANA Account Activation using ChAI
      • SAP Transports using ChAI
        • Frequently Asked Questions
      • SAP User Unlock and Password Reset Automation
      • Start/Stop Automation
    • Reporting
      • Available Reports
      • Creating Reports
        • Service Health KPI Report
      • Scheduling Reports
        • Automated HANA Reports
      • Report Elements
      • Archived Alerts Reporting
    • Account Administration
      • Invite Users
      • Create Robot Users
      • Update Linux System Account Password After Expiration
    • Notifications
      • Alerts
      • Threshold Overrides
        • Threshold Overrides Variables
      • Notification Targets
      • Distribution Lists
      • Subscriptions
      • Custom SMTP Notification Providers
      • Integration Providers
        • Derdack EA Integration
        • ilert Integration
        • Jira Service Desk Integration
        • Microsoft Teams Integration
        • PagerDuty Integration
        • Slack Integration
      • On-Call Scheduling
      • Calendar Events
    • Diagnostics
      • Gateway Communication Dump Debug Mode
      • Running IT-Conductor Gateway from CLI
      • SAP CCMS Missing Data
    • IT-Conductor FLUX
    • SID-Refresh
      • Product Overview
      • Getting Started
      • Documentation
      • Release Notes
      • Frequently Asked Questions
      • Troubleshooting Guide
        • Component CRM_MIDDLEWA_CRM - CRM Middleware Configuration
        • Failure to Start the Java-based GUI
        • Inconsistencies found in the table TADIR
        • Java-based GUI Runs with Pixelated Fonts
        • No email message is created after sending an email in SO01
        • Program Run as root
        • SICF Wrong Credentials
        • SU01: Error in user management
        • External Resources
      • Pricing
  • Release Notes
    • Gateway
  • References
    • Open-Source Software
    • Support
Powered by GitBook
On this page
  1. User Guide
  2. Monitoring
  3. SAP Monitoring
  4. Business Process Monitoring

BDoc Monitoring

PreviousBusiness Process ComposerNextIDoc Monitoring

Last updated 1 year ago

BDocs, short for Business Documents, serve as containers for the data that constitute a business process, such as application messages or transactions. It is a concept specific to the SAP Customer Relationship Management (CRM) system.

BDoc messages are internally transmitted within the CRM Server, facilitating communication between the CRM Application and the CRM Middleware, as well as between the CRM Server and CRM Mobile Clients, also known as Field Applications.

SAP ERP does not incorporate the concept of BDocs, thus preventing the exchange of BDoc messages between an SAP ERP system and SAP CRM. Instead, business data is encapsulated within containers when utilizing BAPI calls. Consequently, when exchanging data with SAP ERP, there are indeed outbound and inbound BDoc messages within the CRM Server, specifically to interact with the inbound and outbound ERP (R/3) adapters.

Configure BDoc for Monitoring

  1. In the IT-Conductor Service Grid, navigate to the system where you want to enable BDoc monitoring. Then click the object menu of the system.

  1. In the object menu, click Retrievers.

  1. In the Retrievers list, click the object menu of BDoc Errors. Then click Activate.

  1. Navigate to the system in the IT-Conductor Service Grid and expand the BDocs node to view the monitored object.

You also have the option to view BDocs in-error directly from the service grid.

Figure 1: Select Object Menu of SAP System in IT-Conductor Service Grid
Figure 2: Select Retrievers in Object Menu
Figure 3: Activate BDoc Errors
Figure 4: BDocs Monitoring in IT-Conductor