Onboarding

There is a wide variety of systems, databases, and applications that can be monitored by IT-Conductor.

Each system has its own layer of security and unique user requirements that must be met prior to onboarding said system on IT-Conductor.

Preparation/Prerequisites

• IT-Conductor tenant registration including organization, sites, users (administrator, non-administration), and Single Sign-On (SSO). Register here.

• VM Provisioning of the IT-Conductor Gateway

  • 4 vCPU, 16 GB RAM, 30 GB Disk space

  • OS: SUSE SLES/RHEL

• Gateway Installation

• Network

  • The IT-Conductor Gateway VM should have outbound internet access.

  • The IT-Conductor Gateway VM should be in the same network as the systems to be monitored, and the firewall should be open between the IT-Conductor VM and the systems to be monitored.

Setup

• Add Monitoring System

• Initial Configuration

Category	Component	Security	SAP Transport	Configuration
Application	SAP ABAP	Security Role Import	Transports	SAP ABAP System
Application	SAP J2EE/JAVA	Import the role file in SAP J2EE Identity Management. See Security Role Import.	Transports	SAP J2EE System
Database	SAP HANA	See IT-Conductor SAP HANA Authorization Requirements in SAP HANA System.	N/A	See How to Configure SAP HANA System for Monitoring section in SAP HANA System.
Database	SAP ASE	Create a dedicated ASE monitoring user with the "mon_role" role.	N/A	SAP ASE Server
Database	MaxDB	Login to the SQLcl with your SYSDBA/DBADNMIN.	N/A	MaxDB
Database	Oracle	Create Oracle user with the "create_session" and "oem_monitoring" roles.	N/A	Oracle Monitoring Configuration
OS	Linux	See the Accounts Requirements section in Unix/Linux System Monitoring.	N/A	Linux/Unix SSH Configuration
OS	Windows	See IT-Conductor WinRM Adapter Configuration section in WinRM Adapter Configuration.	N/A	Windows Server Configuration
OS	SAP HostAgent	See How to Set Up Accounts for SAP Host Agent Monitoring section in SAP Host Agent.	N/A	SAP Host Agent
Infrastructure	Azure	See How to Add IT-Conductor as an App in Azure Subscription section in Microsoft Azure Monitoring.	N/A	See How to Configure Azure Connections in IT-Conductor section in Microsoft Azure Monitoring
Infrastructure	AWS	N/A	N/A	AWS Monitoring
Automation Scenario	SAP Transport Automation	Create Robot User	N/A	SAP Transport Automation
Automation Scenario	End-to-End SAP System Refresh	N/A	N/A	E2E System Refresh Automation
Automation Scenario	Start/Stop Automation	N/A	N/A	Start/Stop Automation

Deployment

Additional Configurations

• Configure Warning and Critical Thresholds

• Configure Subscriptions for Alerts

• Configure Subscriptions for Notifications

Custom Dashboards

• Create Custom Dashboards

• Configure Standard and Custom Reports

Report

• Report Configuration

Automation Configuration

• E2E System Refresh Automation

• Create Robot User