# Alerts Management

Most monitoring solutions treat alerts as raw events without much context or relationship.

<figure><img src="https://377464071-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXhp08OmU8050PePmMgDt%2Fuploads%2FxNOUJfYXMs5b57eX7V40%2Froot-cause-analysis.png?alt=media&#x26;token=258e9e55-e150-4368-9829-abbe3cb5cba2" alt=""><figcaption><p>Figure 1: Root Cause Analysis</p></figcaption></figure>

IT-Conductor manages alerts more effectively by using policy-based exceptions where alerts can be filtered, time-synchronized, and automatically recovered, including targeted notification to the right analyst reducing mean time to repair (MTTR).

![Figure 6: Alert Management in IT-Conductor](https://377464071-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXhp08OmU8050PePmMgDt%2Fuploads%2FYLQ76PSo71NWGCvTpSr3%2F2933325895?alt=media)

Alerts are configured in IT-Conductor using the concept of [thresholds and overrides](https://docs.itconductor.com/overview/monitoring-concepts).

See [Creating Threshold Overrides](https://docs.itconductor.com/user-guide/notifications/threshold-overrides) for more information.

After setting up the IT-Conductor Gateway and configuring the required parameters for the monitored systems, the platform will start receiving different metrics. Using thresholds and overrides, IT-Conductor can send out alert notifications via e-mail, provided that the user has subscribed to receive notifications for that specific service.


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