> For the complete documentation index, see [llms.txt](https://docs.itconductor.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.itconductor.com/overview/monitoring-concepts/application-performance-management/alerts-management.md).

# Alerts Management

Most monitoring solutions treat alerts as raw events without much context or relationship.

<figure><img src="/files/HtpKP37mynxHPD5cHTwi" alt=""><figcaption><p>Figure 1: Root Cause Analysis</p></figcaption></figure>

IT-Conductor manages alerts more effectively by using policy-based exceptions where alerts can be filtered, time-synchronized, and automatically recovered, including targeted notification to the right analyst reducing mean time to repair (MTTR).

![Figure 6: Alert Management in IT-Conductor](/files/ELBdrnKwi5uJlQLzEcqw)

Alerts are configured in IT-Conductor using the concept of [thresholds and overrides](/overview/monitoring-concepts.md).

See [Creating Threshold Overrides](/user-guide/notifications/threshold-overrides.md) for more information.

After setting up the IT-Conductor Gateway and configuring the required parameters for the monitored systems, the platform will start receiving different metrics. Using thresholds and overrides, IT-Conductor can send out alert notifications via e-mail, provided that the user has subscribed to receive notifications for that specific service.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.itconductor.com/overview/monitoring-concepts/application-performance-management/alerts-management.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
