Integration Providers

IT-Conductor Alerts can be configured to flow to an external system such as Service Desk applications as Incidents or Chat/Collaboration services as message posts.

IT-Conductor currently supports the following out-of-the-box integrations:

• Derdack EA Integration

• ilert Integration

• Jira Service Desk Integration

• Microsoft Teams Integration

• PagerDuty Integration

• Slack Integration

Note: We also support custom integrations by request. Please contact the IT-Conductor Support Team for assistance.

These integrations can now be used as subscription subscribers. See Creating Notification Subscriptions.

Note: The mappings between IT-Conductor alert attributes and target integration system item attributes are preconfigured but can be customized based on specific requirements. Please contact the IT-Conductor Support Team for assistance.