> For the complete documentation index, see [llms.txt](https://docs.itconductor.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.itconductor.com/user-guide/sid-refresh/troubleshooting/program-run-as-root.md).

# Program Run as root

### Symptom <a href="#programrunasroot-symptom" id="programrunasroot-symptom"></a>

* Error message upon launching SID-Refresh.

![Figure 1: Error on inux/Unix f not run by \<sid>adm user](https://377464071-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXhp08OmU8050PePmMgDt%2Fuploads%2FELlESman3POcykOxjdOv%2F2699755626?alt=media)

![Figure 2: Error on Windows if not run by \<sid>adm user](https://377464071-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXhp08OmU8050PePmMgDt%2Fuploads%2Fbspk8QIqNvk7nWb7OoOm%2F2699755623?alt=media)

### Environment <a href="#programrunasroot-environment" id="programrunasroot-environment"></a>

* Linux/Unix and Windows Systems

### Cause <a href="#programrunasroot-cause" id="programrunasroot-cause"></a>

* If \<sid>adm is not used to run the program, this error will be encountered.

### Resolution <a href="#programrunasroot-resolution" id="programrunasroot-resolution"></a>

* Always run the program using an \<sid>adm account. Please refer to the [General Prerequisites](/user-guide/sid-refresh/getting-started.md) for other system requirements needed to run the program.


---

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