# Program Run as root

### Symptom <a href="#programrunasroot-symptom" id="programrunasroot-symptom"></a>

* Error message upon launching SID-Refresh.

![Figure 1: Error on inux/Unix f not run by \<sid>adm user](https://377464071-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXhp08OmU8050PePmMgDt%2Fuploads%2FXlk6AeZYnk6xGP2dPvbf%2FError%20Message.png?alt=media\&token=fb0b8927-ccb0-4b63-aaf2-e06f2d93f151)

![Figure 2: Error on Windows if not run by \<sid>adm user](https://377464071-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXhp08OmU8050PePmMgDt%2Fuploads%2FwTNyaIeH9SC6aVSH136f%2FError%20on%20Windows.png?alt=media\&token=b3b113cf-6546-43c6-87ca-5e35edcf58d0)

### Environment <a href="#programrunasroot-environment" id="programrunasroot-environment"></a>

* Linux/Unix and Windows Systems

### Cause <a href="#programrunasroot-cause" id="programrunasroot-cause"></a>

* If \<sid>adm is not used to run the program, this error will be encountered.

### Resolution <a href="#programrunasroot-resolution" id="programrunasroot-resolution"></a>

* Always run the program using an \<sid>adm account. Please refer to the [General Prerequisites](https://docs.itconductor.com/user-guide/sid-refresh/getting-started) for other system requirements needed to run the program.