SAP J2EE System Monitoring

SAP Java 2 Platform Enterprise Edition (J2EE) is a robust, scalable, and flexible platform that supports Java-based enterprise applications. It is an SAP NetWeaver application server component that provides a comprehensive runtime environment for developing, deploying, and managing Java applications. The SAP J2EE system supports standards like Java EE, facilitating enterprise-level features such as transaction management, security, and messaging services.

Monitoring SAP J2EE systems in IT-Conductor enables proactive monitoring and optimization of critical performance metrics for Java applications and servers. This facilitates early identification of issues before they affect business operations. Upon adding a system to IT-Conductor, all associated application servers and services are automatically discovered.

Prerequisites

Before configuring an SAP J2EE system for monitoring in IT-Conductor, follow the instructions below.

Account Requirements

Create a SAP J2EE monitoring account by adding a new user in the Java system via SAP NetWeaver Administrator, and assign them the NWA_READ_ONLY role.
Grant the user the appropriate IT-Conductor SAP role. See SAP J2EE Monitoring Role for more details.

Note: The NWA_READ_ONLY role provides read-only access to various administrative and monitoring tools within the NetWeaver Administrator.

Configure SAP J2EE System Monitoring in IT-Conductor

To configure SAP J2EE system monitoring in IT-Conductor, follow the instructions below.

Add New SAP J2EE System

Visit service.itconductor.com and enter your login credentials.
Navigate to Dashboards → Administrator to access the Administrator's Dashboard.
Locate the SAP J2EE Systems actions panel and click the title to access the complete list.

Click the New SAP J2EE Cluster button to start adding a new system for monitoring.

Fill out all the necessary information in the New SAP J2EE Cluster wizard. Once completed, click to add the system.

Description - refers to any relevant information about the cluster being added.
Organization - refers to an administrative structure that defines objects with a common goal or purpose. If you previously created an organization, please select it.
Role - refers to the environment where the cluster will be used.
Site - refers to a logical object that describes a particular area or location, depending on the context in which it is used.
Gateway - allows communication between the customer's site network and the IT-Conductor cloud platform. See Gateway Setup for more details.
Host Name - refers to the hostname where the SAP J2EE system runs.
System Number - refers to the host's unique identifier and determines the ports it uses.
Secure - indicates whether a secure communication protocol (e.g., HTTPS) is used for monitoring the SAP J2EE system.
SOAP Timeout - refers to the maximum duration that IT-Conductor waits for a response from a SOAP-based web service call to the SAP J2EE system.
Database - refers to the database system connected to the SAP J2EE system.

Provide the account information in the New Account screen and click to complete the configuration.

Description - refers to any relevant information about the user account being added.
Application - refers to the name given to the system being added.
Person - refers to the name of the user adding the cluster.
User Name - refers to the user created aligned with the Account Requirements.
Password - refers to the password of the previously created user.
Re-type Password - refers to the same password provided in the Password field.

Verify if the system was added to the SAP J2EE Systems actions panel and check its status.

Note: The status will remain on Ready for a few minutes. Refresh the panel if needed. If there are configuration issues, such as incorrect connection parameters or an invalid account, the status will remain Ready. Click to display the logs and troubleshoot. If everything is configured correctly, the status will change to In Progress.

Navigate to the service grid and verify if the system was added under the SAP Systems node.

Note: The system will appear in the service grid within 5-15 minutes.

Monitor SAP J2EE System in IT-Conductor

To view the availability and performance metrics of an SAP ABAP system, locate the SAP Systems node in the service grid.

SAP J2EE System Key Metrics

Availability - refers to the operational state and accessibility of the SAP J2EE system.
Connection Failures - refer to the events where attempts to establish a connection are unsuccessful.
Missing Account - refers to the absence of a required user account or resource within the SAP J2EE system.
Retriever Failures - refer to the errors or issues encountered during the retrieval process of essential data or information within the SAP J2EE system.

Note: All metrics will not show data when a system is unavailable.

To access a historical view of each of these metrics, click and a pop-up chart will be displayed.

SAP Process Integration

SAP Process Integration (PI) facilitates the monitoring of message flows, system performance, and error handling, helping to identify and resolve integration issues quickly.

To view the various metrics related to SAP PI, locate the PI node in the service grid.

See SAP PO Application Monitoring for more details.

Note: Only the PI and Certificates monitors are global. Other features specific to the servers can be configured separately.

BPM Service

To view the process states of business processes running on the SAP J2EE platform, locate the BPM Service node in the service grid.

BPM Service Process States

Processes Completed - indicates the number of business processes that have been completed without any errors.
Process Cancelled - indicates the number of business processes intentionally stopped or aborted before completion.
Processes InError - indicates the number of business processes that have encountered errors during execution, preventing them from completing successfully.
Processes InProgress - indicates the number of business processes that are currently running and have not yet reached completion.
Processes w/ failed Transitions - indicates the number of business processes that encountered issues during state transitions, leading to a failure from one process step to the next.
Tasks Cancelled - indicates the number of individual tasks within business processes that have been canceled, potentially impacting the overall process completion.

See Business Process Monitoring for more details.

External Communications

To view the Java communications with external systems such as RFC and Web Service IO, response time, and external calls, locate the External Communications node in the service grid.

Java Virtual Machine (JVM)

To view the performance metrics of the Java Virtual Machine (JVM), locate the JVM node in the service grid.

Kernel

To view all metrics related to Java threads, locate the Kernel node and expand the relevant thread manager section in the service grid. This will display information on thread usage, performance statistics, and potential bottlenecks, allowing for comprehensive monitoring and analysis of thread activity within the SAP J2EE server.