# Business Process Monitoring

Business Process Monitoring refers to the proactive monitoring of an organization's core business processes, including business application logs and messages, business documents, dialog transactions, and background jobs. It also involves monitoring interfaces to ensure seamless data transfer between software components.

Monitoring business processes in IT-Conductor allows users to manage the overall business process performance and identify bottlenecks through cross-system observation of the technical infrastructure and components required to run business processes.&#x20;

IT-Conductor also allows users to design, create, and manage business process hierarchies using the drag-and-drop [Business Process Composer](/user-guide/monitoring/sap/business-process/composer.md). This feature streamlines the process of mapping out complex workflows and simplifies the overall business process management.


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