IT-Conductor Gateway Setup on Azure

The IT-Conductor Gateway enables communication between the customer's site network and the IT-Conductor cloud platform. It must be connected successfully before any private customer systems can be monitored by IT-Conductor.

Installation Instructions

IT-Conductor supplies pre-configured Azure VM Image published on Azure Marketplace as a free product.

  1. Visit Azure Portal and enter your login credentials.

  2. Navigate to Marketplace and search for "IT-Conductor Gateway".

Figure 1: Azure VM Image

  1. Locate IT-Conductor Gateway in the search results, click Create, and select Gateway on Ubuntu Linux in the dropdown. You will be redirected to the Create a virtual machine page.

  2. In the Basics section, select relevant Subscription and Resource group, Region, and Availability Options. Then select the Size of the VM depending on the number of systems to be monitored.

Note: VM must have at least two vCPUs and 2GB of RAM.

Figure 2a: Create a Virtual Machine (Basics Screen)

  1. In the Networking section, select Virtual Network, Subnet, and Public IP if needed.

Note: IT-Conductor doesn't require the VM to have a public IP, but it needs to be able to access public networks.

Figure 2b: Create a Virtual Machine (Networking Screen)

  1. Review other sections relevant to your particular requirements. Then click Review + create to proceed in creating the VM.

Figure 2c: Create a Virtual Machine (Review + Create Screen)

  1. On a machine that has been allowed to connect to the VM, open a web browser and navigate to the URL:

http://<instance IP address>:8080

If no web browser connection can be established to the instance, log on locally via SSH2 and follow the configuration instructions in IT-Conductor Gateway Setup on Linux.

If the security group is properly configured, the IT-Conductor Gateway Configuration web form should be displayed.

Figure 3: IT-Conductor Gateway Configuration Web Form

Fill out the fields and click Save. After saving, the configuration screen can be accessed later with Account ID/API Key as user/password if any changes need to be made.

  • Gateway ID: Use the ID for the Gateway created by your administrator.

To obtain the Gateway ID, navigate to Management → Resources → Gateways.

Figure 4: IT-Conductor Gateways Actions Panel Page

  • Account ID: Set the Service Account ID.

  • API Key: Set the API Key for the Service Account. The key is generated when the Service Account is created.

To obtain the Service Account ID and API Key, navigate to Management > Security > Service Accounts.

Figure 5: IT-Conductor Service Accounts

Select the account to display the configuration details, as shown in Figure 6.

Figure 6: Service Account Configuration Page

Use ID and API Key for Account ID and API Key, respectively.

  • Proxy, Host & Port: If a Proxy is required for internet access, check the proxy box and fill in the host and port as required. For DMZ setup, when the proxy is required to access the Internet and VPC resources, contact IT-Conductor Support for additional instructions.

  1. Navigate back to Management → Resources → Gateways. Wait for several minutes until the Gateway uptime and heartbeat are updated.

Figure 7: IT-Conductor Gateways Actions Panel Page

Alternatively, click to see the Gateway log.

Figure 8: Demo Gateway Log
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