# SAP Web Dispatcher Monitoring SAP Web Dispatcher is a software component within the SAP landscape that acts as a reverse proxy server and load balancer. Its primary function is distributing incoming HTTP(S) requests from users or clients across multiple application servers in an SAP system landscape by virtualizing/decrypting/forwarding network traffic. It also serves as a single point of entry for applications, managing and directing traffic to the appropriate backend SAP systems, while isolating internal servers from public networks for a more secure environment. Thus, SAP Web Dispatchers are often critical to an SAP customer’s ecosystem internally and externally (when deployed in a DMZ network). ### Key Monitoring Metrics Monitoring SAP Web Dispatcher involves tracking several critical parameters to ensure optimal performance and reliability within the SAP landscape. The following key metrics should be monitored regularly: 1. **HTTP(S) Connections Count** - refers to the number of active connections handled by the SAP Web Dispatcher.

Figure 1: HTTP(S) Connections Count

2. **Server Load** - refers to the average number of processes waiting in the system’s run queue over a certain period.

Figure 2: Server Load

3. **Server Stateful Request Count** - refers to the number of requests that require the server to maintain information or context on any state or interaction with the client.

Figure 3: Server Stateful Request Count

4. **Server Stateless Request Count** - refers to the number of requests that do not require the server to maintain information or context on any state or interaction with the client.

Figure 4: Server Stateless Request Count

5. **Server Response Time** - refers to the time the SAP Web Dispatcher takes to process incoming client requests.

Figure 5: Server Response Time

### Monitoring SAP Web Dispatcher in IT-Conductor 1. Navigate to **SAP Host Agents → SWD → Instances**. 2. Expand the **Web Dispatcher** branch to see the key metrics being monitored.

Figure 6: SAP Web Dispatcher Monitoring in IT-Conductor

{% hint style="info" %} **Note:** No special configuration is needed. The SAP Web Dispatcher will be discovered automatically. However, the following web methods authorizations are required: * WebDispGetServerList * WebDispGetVirtHostList * GetQueueStatistic {% endhint %} ### Related Information * [SAP Web Dispatcher Documentation](https://help.sap.com/doc/saphelp_nw74/7.4.16/en-us/48/8fe37933114e6fe10000000a421937/frameset.htm)