Configuring Integration Providers
IT-Conductor Alerts can be configured to flow to an external system such as Service Desk applications as Incidents or Chat/Collaboration services as message posts.
IT-Conductor currently supports the following out-of-the-box integrations:
Note: We also support custom integrations by request. Please contact the IT-Conductor Support Team for assistance.
These integrations can now be used as subscription subscribers. See Creating Notification Subscriptions.
Note: The mappings between IT-Conductor alert attributes and target integration system item attributes are preconfigured but can be customized based on specific requirements. Please contact the IT-Conductor Support Team for assistance.
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