SAP ASE Server

Configure SAP ASE Database for Monitoring

1. Navigate to Dashboards → Administrator.

2. In the Administrator Dashboard, locate the "ASE Servers" panel and click to start adding a system to be monitored.

Figure 1: Adding a New SAP ASE Server

3. Before connecting to an ASE Server, please make sure that the following configuration parameters are properly configured.

Figure 2: SAP ASE MDA Configuration

Note: Please take note of the account requirements when configuring the monitoring account.

4. In the "Create New ASE Server" wizard, fill out all the necessary information. Once completed, click to add the system.

Figure 3: Creating a New ASE Server

5. A pop-up message will appear to confirm that the SAP ASE has been added successfully. Click OK to dismiss and proceed to configure the ASE Server user to be used for monitoring.

Figure 4: SAP ASE Server Created Successfully

6. Provide the new SAP Account information in the wizard and click Finish to complete the configuration.

Figure 5: SAP Account Information

7. A pop-up message will appear to confirm that the JDBC DB account has been created successfully. Click OK to complete the process.

Figure 6: SAP Account Confirmation

8. The newly added server will appear in Server under the "ASE Servers" panel.

Figure 7: SAP ASE Servers

Note: It may take a few minutes for the status to change to "In Progress." Refresh the panel if needed. If there are configuration issues, such as incorrect connection parameters or an invalid account, the status will remain "Ready". Troubleshoot by displaying the log. Click for the new record, or click the object icon and select Log from the pop-up menu.

9. The ASE System will show up in the service grid within 5-15 minutes.

Figure 8: ASE Servers in IT-Conductor Service Grid

Account Requirements

The dedicated ASE monitoring account for IT-Conductor needs to be granted the "mon_role" role.