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Configure SAP ABAP System Monitoring

1. Navigate to Dashboards → Administrator.
2. In the Administrator Dashboard, locate the "SAP Systems" panel and click
to start adding a system to be monitored.
Figure 1: Adding a New SAP System
3. In the "Create New SAP System" wizard, fill out all the necessary information. Once completed, click
to add the system.
Figure 3: Create a New SAP System
Note: The IT-Conductor Gateway should already default to your primary gateway. If you have more than one gateway and wish to choose another, pick from the drop-down list. Please ensure the selected gateway has network access to the SAP system to be added.
4. A pop-up message will confirm that the system has been added successfully. Click OK to dismiss and proceed to configure the SAP ABAP user account to be used for monitoring.
Figure 4: SAP NW Monitoring Created Successfully
5. Provide the account information in the wizard and click
to complete the configuration.
Figure 5: SAP User Account Information
Note: Make sure SAP ABAP monitoring user (Service type recommended) has been provisioned on the system/client and the supplied IT-Conductor SAP Role is assigned to it.
6. A pop-up message will confirm that the SAP account has been created successfully. Click OK to complete the process.
Figure 6: SAP Account Confirmation
7. The newly added system will appear in the "SAP Systems" panel.
Figure 7: SAP Systems
Note: It may take a few minutes for the status to change to "In Progress." Refresh the panel if needed. If there are configuration issues, such as incorrect connection parameters or an invalid account, the status will remain "Ready". Troubleshoot by displaying the log. Click
for the new record, or click the object icon and select Log from the pop-up menu.
8. The SAP System will show up in the service grid within 5-15 minutes
Figure 9: SAP Systems in IT-Conductor Service Grid