> For the complete documentation index, see [llms.txt](https://docs.itconductor.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.itconductor.com/~/changes/j1RdUn49WBcajmJEmXUf/users-guide/notifications/creating-integration-providers.md). # Creating Integration Providers IT-Conductor Alerts can be configured to flow to an external system such as Service Desk applications as Incidents or Chat/Collaboration services as message posts. IT-Conductor currently supports several out-of-the-box integrations as well as custom integrations by request. ### How to Configure Integration Providers 1\. In the IT-Conductor main menu, navigate to **Dashboards > Administrator.** ![Figure 1: IT-Conductor Dashboards Menu](https://377464071-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXhp08OmU8050PePmMgDt%2Fuploads%2Fgit-blob-12d02aa50587ef8070962eba2947b8d6f3f593f1%2Fdashboard.png?alt=media) 2\. In the Administrator Dashboard, locate the Integration Providers tile, and zoom into it by clicking on the tile title.

3\. Add MS Team Integration configuration (or skip to 4). a. In MS Teams Create Incoming Webhook 1. Open the channel in which you want to add the webhook and select the "•••" icon from the upper-right corner. 2. Select **Connectors** from the dropdown menu. 3. Search for **Incoming Webhook** and click **Add**. 4. Click **Configure**, provide a name, and upload an image for your webhook if necessary.

5. Copy and save the unique webhook URL present in the dialog. The URL maps to the channel and you can use it to send information to Teams. 6. Click **Done**.

7. Copy webhook URL in Figure 4.
b. In IT-Conductor Integration Providers screen, click

to start the configuration wizard:

Supply the previously created webhook URL and click

to add the integration. 4\. Add Slack Integration configuration (or skip to 5.) a. Add IT-Conductor app to your Slack workspace: [![Add to Slack](https://platform.slack-edge.com/img/add_to_slack.png)](https://slack.com/oauth/v2/authorize?client_id=4623272749474.4616686026038\&scope=incoming-webhook\&user_scope=) b. In IT-Conductor Integration Providers screen, click

to start configuration wizard:

Supply the previously created channel webhook URL and click

to add the integration. 5\. When done the newly added integration configuration(s) will show up in the list

These integrations can now be used as subscription's subscribers, see [Creating Notification Subscriptions](/~/changes/j1RdUn49WBcajmJEmXUf/users-guide/notifications/creating-notification-subscriptions.md). {% hint style="info" %} **Note:** The mappings between IT-Conductor alert attributes and target integration system item attributes are preconfigured but can be customized based on specific requirements. Please contact the IT-Conductor Support Team for assistance. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.itconductor.com/~/changes/j1RdUn49WBcajmJEmXUf/users-guide/notifications/creating-integration-providers.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.