> For the complete documentation index, see [llms.txt](https://docs.itconductor.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.itconductor.com/~/changes/j1RdUn49WBcajmJEmXUf/start-here/msp-tenant-setup.md).
# MSP Tenant Setup
**Managed Service Providers** (MSPs) typically manages several customers of their own. It requires the capability to silo all systems data into separate organizations representing the customers. Also, it is a requirement that customer (organization) specific users don't have access to any data belonging to other customers (organizations).
IT-Conductor supports such configurations via the use of Organizations.
### Managing Organizations
1\. In the IT-Conductor main menu, navigate to **Management > Resources > Organizations.**
2\. Click on the **"+"** icon to create a new organization.
3\. Provide the necessary information to proceed in creating an organization.
Please ensure that the selected e-mail domain represents an actual customer e-mail domain.
* The e-mail domain is unique across the entire IT-Conductor space
* Invitations for customer/organization users are restricted to e-mails under that domain
* After creating the organization, tenant admins could no longer change the domain
You can assign a custom default dashboard for individual organizations
**Do Not Disturb** is only honored when a notification targets the Organization. It is not honored when notifying individual users within the organization directly or as part of a role or a group.
4\. Click on the **"+"** icon to complete the process.
### Creating Organization Objects
#### **Gateways**
Select the **Organization** drop-down in the wizard prompt when creating a new Gateway.
#### **Monitored Systems**
When defining monitored systems, select the **Organization** dropdown in the wizard prompt.
The application tree will show up under the Organizations container when properly configured.
#### Inviting Organization Users
1\. To invite a user, click on the **\** in the Service Grid. Then, click on **Users**.
2\. Click the **"Invite"** icon.
3\. Fill in the necessary information and click the **"+"** icon to complete the process. The invitation will be sent to the user and is Organization-specific. When the user goes through with the registration, they will be associated with the organization and inherit organizational roles.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.itconductor.com/~/changes/j1RdUn49WBcajmJEmXUf/start-here/msp-tenant-setup.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.