Robot User

Robot Users, also known as Technical Users, are capable of performing tasks that require particular backend system authorizations. Robot users are assigned to the process definition to execute an automation workflow.

To create a robot user, navigate to Management > Security > Robots

Figure 1: Management Menu in IT-Conductor

Give the new technical user a descriptive name related to the procedure that it will be used for. In this case, the name will be SystemStartStop.

Click on the "+" icon to finish.

Figure 2: Create a Technical (Robot) User

Figure 3: List of Robot Users

Associate Robot User to Account User

The next step after creating a robot user is to create a robot account. An IT-Conductor robot account should be created and associated to the application/DB/OS users with assigned privileges to execute the local action on the system.

First, navigate to the "Accounts" option in the system grid.

Figure 4: GRQ System Grid

Figure 5: GRQ System's Accounts

Click on the "+" icon and fill in the required attributes.

On the "Person" attribute, be sure to select the Robot User. Then click on the finish button to save.

The Client/User attributes are used for SAP accounts. A Robot account (or a regular user account) can have multiple accounts associated to interact with multiple systems.

Figure 6: Assign Robot User to Account