Archived Alerts Reporting

IT-Conductor automatically archives all generated alerts and is retained for three years. Customers have the ability to query the archive and export the alerts to CSV files.

Query and Export Archived Alerts

	URL	Description
Query	https://service.itconductor.com/objectArchQuery?<parameters>	Displays a list of alerts
Export	https://service.itconductor.com/objectArchQueryExport?<parameters>	Exports selected alerts to comma-separated file

Parameters

Parameter Name	Parameter Value	Required	Comments
OBJECT_ClassName	Alert	X
OBJECT_CustomerId	<Tenant ID>		Administrative use only
ALERT.Time	[Oper]<Time>		Time has to be specified in your local format/timezone as displayed in the top info-bar
ALERT.Role	PROD|QA|DEV|TEST		The Role of the system the alert is associated with: Production|Quality Assurance, Development or Test role
ALERT.ContextPath	[Oper]<value>		Alert Path
ALERT.Message	[Oper]<value>		Alert Message
ALERT.Severity	[Oper]<value>		normally the severity values are 6000 for critical and 3000 for warning, specifying value "[GT]3000" will only select Critical alerts

where:

[Oper]	an optional logical comparison operator (default is EQ), has to be surrounded by square brackets [], allowed values are:
GT,GE,LT,LE,NE	>,>=,<,<=,!= - applied to strings, numbers and time
IN	equals to one of the value in the list: '','',... the values have to be surrounded by single quotes '. No escaping of ' is supported
NOT_IN	not IN (see above)
MATCH	matches RegEx (Regular Expression)
NOT_MATCH	not MATCH (see above)

Note: No characters such as ?,&, =, or # are allowed in the parameter values as these are used as URL delimiters.

Authorizations

Export authorization is required to perform archive queries. This authorization is granted to the Tenant Administrators' role.

Sample URL:

https://service.itconductor.com/objectArchQuery?OBJECT_ClassName=Alert&OBJECT_CustomerId=123456&ALERT.Time=[GT]01/29/2018 00:00:00 AM&ALERT.ContextPath=[MATCH]/PRD&ALERT.Message=[MATCH]Response Time