> For the complete documentation index, see [llms.txt](https://docs.itconductor.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.itconductor.com/user-guide/setup/gateway-setup/it-conductor-gateway-restart-guide.md).

# IT-Conductor Gateway Restart Guide

A gateway restart may be required during maintenance, troubleshooting, or after configuration changes. You can restart the IT-Conductor Gateway using one of the following methods.

#### Method 1: Restart from the Management UI <a href="#method-1-restart-from-the-management-ui" id="method-1-restart-from-the-management-ui"></a>

1. On the main menu go to Management → Resources → Gateways.

<figure><img src="/files/9QpUrpFEpgOhjizDwl7P" alt=""><figcaption><p>Figure 1: Gateways Option in Main Menu</p></figcaption></figure>

2. Click the <img src="/files/Gm734IvPYJ8vNwkQBSZ1" alt="" data-size="line"> icon next to the gateway you wish to restart and click the **Request Restart** <img src="/files/9FJiRAbyU9bHORDiEBmJ" alt="" data-size="original"> button.

<figure><img src="/files/eNeXp2rX5xpapJ5UcejC" alt=""><figcaption><p>Figure 2: Request Restart Option 1</p></figcaption></figure>

3. The same button is also available by clicking on the gateway’s name → **Request Restart**

<figure><img src="/files/S7uA5yI2TWVHTBnojKIj" alt=""><figcaption><p>Figure 3: Request Restart Option 2</p></figcaption></figure>

4. Wait a few minutes for the restart to complete.
5. Verify the gateway status by clicking on **Gateway's Name** → **Gateway Heartbeat** and enlarging the pop-up chart.

<figure><img src="/files/bCmDH6M5eoZmy6YekI3O" alt=""><figcaption><p>Figure 4a: Gateway Heartbeat</p></figcaption></figure>

<figure><img src="/files/nEtcDEDe5MfSu22uYOQy" alt=""><figcaption><p>Figure 4b: Gateway Heartbeat Regulated</p></figcaption></figure>

#### Method 2: Restart using commands (Linux Only) <a href="#method-2-restart-using-commands-linux-only" id="method-2-restart-using-commands-linux-only"></a>

* Run the following commands on the gateway host:

```
sudo systemctl stop itconductor-gateway
sudo systemctl start itconductor-gateway
```

* Run the following command to display the gateway’s state after restarting.

```
sudo systemctl status itconductor-gateway
```

#### Method 3: From the Configuration Utility (Windows Only)

1. Navigate to the directory where the JRE Gateway is installed.
2. Open the Configuration Utility.
3. Click the **Stop** icon to stop the gateway.
4. Once the gateway has stopped, click the **Start** icon to restart it.

<figure><img src="/files/gfsBv9e07uLIRZb05Esy" alt=""><figcaption><p>Figure 5: Gateway Stop Start Option in the Configuration Utility (Windows)</p></figcaption></figure>

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